Privacy Policy

Introduction

At Balanced Solutions Software ("we," "our," or "us"), we are committed to transparency about how we collect, use, and protect your information. This Privacy Policy explains our practices regarding data collection for individuals visiting our website and using our services.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these practices, please do not use our services.

Information We Collect

Information You Provide Directly

• Contact Information: When you reach out through our contact form, we collect your name, email address, and any message content you choose to provide.
• Project Details: When discussing potential projects, we may collect information about your requirements, timelines, and business needs.

Information Collected Automatically

We collect minimal data from website visitors. The following types of information may be collected:

• Log Data: Standard web server logs may collect your IP address, browser type, pages visited, and the page you visited before ours.
• Device Information: We may collect information about the device you use, including hardware model, operating system version, and unique device identifiers.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To provide software development and consulting services
• To communicate about project updates, deliverables, and important notices
• To improve our website, services, and user experience
• To comply with legal obligations and protect our rights

Data Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and delivering services.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests from public authorities.
• Business Transfers: In connection with any merger, acquisition, or sale of assets, your information may be shared as a business asset.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to implementing industry-standard protections.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Delete: Request deletion of your personal data where applicable.
• Portability: Request transfer of your data in a machine-readable format.

To exercise these rights, please contact us at hello@balancedsolutions.com

Cookies

We use minimal cookies on our website. Cookies are small text files stored on your device when you visit our site. They help us understand how visitors interact with our website and improve the user experience.

You can control cookie settings through your browser preferences. Most browsers allow you to:

• • Block or delete cookies
• • Set your browser to notify you when a cookie is set
• • Clear all cookies stored by your browser